Online Training - Video Tutorials
Online Training - Video Tutorials & Quick Reference Guides

Video Tutorials

Online Resources
  • Utilizing 24/7 Online Support
  • Resetting Your Password & Site Administration
  • Using the Error Code Lookup Tool
  • Locating a Claims Payer ID

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    Reports
  • Getting the Most from Reporting & Analytics
  • How to Read Claims Confirmation Reports
  • How to Read a Payer Report

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    Real-Time Transactions
  • How to Check Eligibility
  • How to Enter and Retrieve Referrals
  • Checking Claim Status
  • Utilizing the Batch Manager feature
  • Charge/Debit Credit Card function

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    Claim Submission
  • Adding a Payer for Creating Claims Online
  • Provider Setup and Claim Submission for Online Claim Entry
  • Creating Secondary Claims From Your Imported Claims

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    Payer Remits
  • Payment Manager Tutorial

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    Enrollment
  • Completing the Provider Setup Form
  • Provider Change/Delete Form for claims
  • Payer Enrollment Forms
  • ERA Enrollment with Emdeon
  • ERA Payer Enrollment with Emdeon
  • Quick Reference Guides

    Real Time Transactions
  • Office Real Time Transactions
  • Advanced Eligibility Quick Reference Guide

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    Claim Submission
  • Creating Claims in Office
  • Importing Claims in Office
  • Sending Workers Comp/Automobile Claims Online

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    Patient Statements
  • Uploading Patient Statements in Office